Terms of Use

1. Acceptance of Terms

Welcome to CEIQ. By accessing or using our community engagement intelligence platform ("Service"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, please do not use our Service.

These Terms apply to all visitors, users, and others who access or use the Service, including school districts, educational institutions, administrators, and authorized personnel ("Users").

2. Service Description

CEIQ provides a community engagement intelligence platform designed for K-12 educational institutions. Our Service includes:

• Customizable survey design and deployment tools
• Advanced analytics and demographic filtering
• AI-powered insights through EmpowerAI
• Action-level engagement inventories
• Reporting and data visualization dashboards

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with reasonable notice when practicable.

3. User Accounts

To access certain features of the Service, you must create an account. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain the security of your password and account credentials
• Promptly notify us of any unauthorized use of your account
• Accept responsibility for all activities that occur under your account

We reserve the right to suspend or terminate accounts that violate these Terms or pose a security risk.

4. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to:

• Use the Service in any way that violates applicable federal, state, or local laws
• Attempt to gain unauthorized access to any portion of the Service
• Interfere with or disrupt the integrity or performance of the Service
• Upload or transmit viruses, malware, or other malicious code
• Collect or harvest any information from the Service without authorization
• Use the Service to collect personally identifiable information about students in violation of FERPA or other applicable privacy laws
• Reverse engineer, decompile, or disassemble any aspect of the Service

5. Intellectual Property

The Service and its original content, features, and functionality are owned by CEIQ, Inc. and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of our Service or included software, nor may you reverse engineer or attempt to extract the source code of that software, unless laws prohibit those restrictions or you have our written permission.

6. Data Ownership

You retain all rights to the data you submit to the Service ("Your Data"). By using the Service, you grant CEIQ a limited license to process Your Data solely for the purpose of providing the Service to you.

CEIQ may use aggregated, anonymized data derived from Your Data to improve the Service, conduct research, and develop new features. Such aggregated data will not identify you or any individual survey respondents.

7. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

CEIQ does not warrant that the Service will be uninterrupted, error-free, or completely secure. We do not guarantee that the results obtained from using the Service will be accurate or reliable.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CEIQ SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

In no event shall CEIQ's total liability exceed the amounts paid by you to CEIQ during the twelve (12) months preceding the claim.

9. Termination

Either party may terminate this agreement at any time. Upon termination, your right to use the Service will immediately cease. CEIQ may terminate or suspend your access immediately, without prior notice, if you breach these Terms.

Upon termination, we will provide you with a reasonable opportunity to export Your Data. After a retention period of 30 days following termination, we may delete Your Data from our systems.

10. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last updated" date.

Your continued use of the Service after any changes to the Terms constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Delaware.

12. Contact Us

If you have any questions about these Terms, please contact us at:

CEIQ, Inc.
Email: legal@ceiqinc.com
Website: ceiqinc.com